Gaming at r789com should always be entertainment — something you do for fun, with money you can afford to spend. We take responsible gaming seriously, providing every Pakistani player with the tools, knowledge, and support they need to keep their experience positive and in control.
r789com's Responsible Gaming Pledge — 21+ | Self-Exclusion | Deposit Limits | 24/7 SupportEvery r789com account comes with a full set of responsible gaming controls built in. You can access and update all of these tools directly from your account settings at any time — no questions asked.
Set a maximum amount you are willing to deposit into your r789com account on a daily, weekly, or monthly basis. Limits apply instantly when you reduce them. Increases take 24 hours to activate — giving you time to reconsider. Works with JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and all supported PKR payment methods.
Define the maximum net loss you are comfortable with across a set time period. Once your r789com account reaches the loss threshold you have defined, you will not be able to place further wagers until the limit period resets. This tool is particularly useful for players who want hard financial boundaries without fully pausing their account.
Cap the total amount you can wager across all r789com games — cricket betting, PSL markets, slots, and live casino — within a defined period. Wager limits are separate from deposit limits and help players who want to control their play volume rather than purely their spend. Available across all r789com products accessible in Pakistan.
Set a maximum number of minutes or hours for any single gaming session on r789com. When your session limit is reached, you will receive a clear notification and the option to continue or log out. Session limits reset each time you log in, so they apply fresh to every visit rather than accumulating over time.
Enable regular pop-up reminders that show you how long you have been playing and how much you have wagered in the current session. Reality checks appear at intervals you choose — every 15, 30, or 60 minutes. When a reality check appears, you can choose to continue or end your session. This tool is especially useful for players who find time passes quickly during play.
Take a short break from r789com without permanently closing your account. Cooling-off periods range from 24 hours to 6 weeks. During a cooling-off period, your account is suspended — you cannot log in, deposit, or place bets. All previously placed bets are settled normally. Cooling-off is ideal when you feel you need a breather but are not ready for full self-exclusion.
If you feel your gambling is becoming a problem, r789com's self-exclusion tool allows you to close your account for a defined period — from 6 months up to 5 years — or permanently. Self-exclusion is irreversible for the chosen period. r789com will close your account, cancel any active bonuses, and refund your remaining balance. We take this tool very seriously.
Access a full history of your r789com account activity — deposits, withdrawals, bets placed, games played, and session durations. Reviewing your activity regularly is one of the simplest responsible gaming habits you can build. r789com stores up to 12 months of detailed activity history, accessible from your account dashboard at any time.
r789com's support team is available around the clock via live chat for players in Karachi, Lahore, Islamabad, Faisalabad, and across all of Pakistan. If you are concerned about your own or someone else's gambling, you can speak to a support agent confidentially at any time. Our team is trained to direct players to appropriate help resources without judgment.
Problem gambling does not always look obvious — it tends to build gradually. Being honest with yourself is the first and most important step. If any of the following signs feel familiar, it may be time to use r789com's responsible gaming tools or seek outside support.
r789com operates under an internationally recognised gaming licence and enforces a strict minimum age requirement of 21 years for all players. This is not just a checkbox — it is a core part of how r789com operates in Pakistan and everywhere else it is available.
Every new r789com account goes through a Know Your Customer (KYC) verification process that confirms the player's identity, age, and location. Players who cannot pass age verification are permanently denied access to the Platform. Any account found to belong to a person under 21 is closed immediately and any remaining balance is forfeited.
We strongly encourage parents and guardians in Pakistan to use device-level parental controls and internet filtering tools to prevent underage access to online gaming platforms. If you believe a minor has created an r789com account, please contact us immediately at [email protected].
Self-exclusion is the most powerful responsible gaming tool available. If you feel you need a significant break from r789com, here is exactly how the process works and what options are available to you.
You can initiate self-exclusion at any time — no waiting period, no cooldown before it activates. The process takes less than five minutes.
Navigate to your account settings page. Self-exclusion tools are located under the "Responsible Gaming" section of your account dashboard.
Choose from 6 months, 1 year, 2 years, 5 years, or permanent exclusion. All options are irrevocable for the chosen period — r789com will not reinstate access before the period ends, regardless of the reason.
You will be asked to confirm your self-exclusion request. A confirmation will be sent to your registered email address. Your account is suspended immediately upon confirmation.
Any remaining balance in your r789com account at the time of self-exclusion will be returned to you via your registered PKR payment method — JazzCash, EasyPaisa, or your linked bank account — within 3–5 business days.
If you cannot access your account or would prefer to self-exclude via our support team, contact us via live chat or at [email protected]. Our team will action the request within 24 hours and confirm via email.
Important: Self-exclusion through r789com applies to your r789com account only. If you are concerned about gambling across multiple platforms, we recommend also exploring national and international gambling support organisations that offer broader self-exclusion programmes. r789com's licensing authority provides a responsible gaming framework and helpline information to all licence holders.
Honest self-reflection is one of the most powerful tools available. Take a moment to consider the following questions. If you answer "yes" to two or more, we encourage you to use r789com's responsible gaming tools or speak with a support agent.
Have you ever spent more time or money on r789com or other gambling platforms than you originally planned to?
Have you ever gambled to recover money you lost in a previous session — what is sometimes called "chasing losses"?
Has gambling ever caused arguments or tension between you and your family, friends, or colleagues in Pakistan?
Have you ever borrowed money, taken a loan, or sold personal belongings specifically to fund your gambling activity?
Have you ever felt the need to hide your gambling activity — the amount of time or money involved — from people close to you?
Do you find yourself thinking about gambling frequently when you are not playing — planning your next session or reliving past wins and losses?
Have you ever continued gambling even when you knew it was causing financial, emotional, or personal harm to yourself or others?
If you answered yes to two or more of the above: Please consider activating a deposit limit, cooling-off period, or self-exclusion through your r789com account settings, or contact our support team at [email protected] for confidential guidance. You can also speak to a live support agent in English or Urdu at any time through the r789com live chat feature.
The vast majority of r789com players in Pakistan enjoy cricket betting, PSL markets, slots, and live casino purely as a leisure activity — the same way you might enjoy a meal out or a cricket match at the ground. Keeping it that way comes down to a few simple habits practised consistently.
r789com is built for entertainment. The platform is most enjoyable when you treat every session as a form of recreation with a defined budget — not as a way to make money or solve financial problems. The tips below are practical, straightforward, and used by responsible players every day.
Decide how much PKR you are comfortable spending — and potentially losing — before you open r789com. Treat that amount as the cost of entertainment, exactly like buying a cinema ticket or paying for a dinner in Lahore. Once it is gone, the session ends.
Use r789com's built-in session time limits or set a personal alarm before you start. Time can pass quickly during a live PSL match bet or a slot session. A defined end time keeps things balanced with the rest of your day.
Avoid logging in to r789com when you are stressed, upset, tired, or under the influence of anything that affects your judgment. Emotional states significantly impair decision-making and can lead to spending well beyond your planned budget.
All casino games and sports betting carry an inherent house edge. Losses are a normal, expected part of the experience. Never chase a loss by increasing your bets or extending your session — this is the fastest path to problem gambling.
r789com should be one of many leisure activities in your life — not the main one. Keep time for family, friends, exercise, and other interests. A well-rounded lifestyle makes it much easier to keep gambling in healthy perspective.
There is no shame in asking for help. Speak to a trusted family member, friend, or contact the r789com support team in English or Urdu. Our agents are trained to listen without judgment and connect you with the right resources anywhere in Pakistan.
r789com gives every Pakistani player the tools to stay in control. Set your limits, check your activity, and reach out to support whenever you need it. Gaming should always be fun — and we are here to make sure it stays that way. Strictly 21+ only.